The Right LMS Can Set SME's Up for Content Creation Success

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The Right LMS Can Set SMEs Up for Content Creation Success


Choosing a learning management system (LMS) is not a one-man job. Usually there’s a committee that works together to evaluate various systems. But, when it comes to details, like content, the C-suite might tune out because they don’t think it’s relevant to what their concerns are. This is a big mistake.

Without learning content ,

  • Productivity is lowered when new employees can’t be on-boarded or current employees up-skilled.
  • Compliance requirements won’t be met which can pose monumental risks to a company’s brand, reputation and stock price — C-level executives like CEOs may even lose their jobs and could be exposed to crippling lawsuits.
  • Innovation and competitiveness are lowered. Many companies are moving from a product-central approach to a customer-focused to enhance the experience. But without content, how can employees learn new concepts to carry-over into their job?

Content isn’t just for the learning administrator to be concerned with. All stakeholders, including the CEO, should pay attention during the LMS selection process.

Off-the-shelf content works well for generic topics, however there are also times when custom content created by subject matter experts (SME) is the only option.

These internal experts can be in various offices, departments, states or countries. But, regardless, they must be able to create content and upload it quickly into an LMS for learning to happen. The system must also accept a wide variety of formats that should be incorporated into training as well - e.g., PowerPoint, Word documents, PDFs and videos.

Unfortunately, there are some roadblocks.

The first being the inability for multiple people to work on the same document. If this happens, lots of versions get created and when it comes time to upload into an LMS there is no way to tell if it’s the right one. Regarding compliance, there just isn’t room for these types of mistakes. So, not only is the business at risk of fines, but also faces time lost because courses must be reissued.

While it’s important, and necessary, to have multiple SMEs working together, it can also be a perfect example of ‘too many cooks in the kitchen.’ Nobody wants to go in circles trying to simply get final sign-off. This is what happens when there are disjointed processes and workflows.

And lastly, getting content into an LMS can be a huge obstacle. So, if this happens, you can kiss getting anything uploaded quickly goodbye.

So, How Can an LMS Help SMEs Upload Content Quickly?

1. Centralized Content Management & Collaboration. The importance of organized content can’t be stressed enough. And, when it’s combined with collaboration capabilities, it helps SMEs work together on projects for better efficiency and accuracy.

2. Flexible Permissions. Some LMSs don’t allow everybody to access the LMS to upload content – creating barriers to getting tasks done. It’s important to ask questions around how the LMS addresses various stakeholders needs.

3.Integration. There should never be obstacles for getting content quickly and easily into an LMS, no matter if it’s stored in a CMS or elsewhere.

4. Automation. If you want things done quickly, automation will play a very important piece of the puzzle.

5. Processes & Workflows.
In order to get things done efficiently, there must be processes and workflows in place to keep everything moving forward.
 

The Selection Process

Employees are a major contributor to the growth of a business. Many industries are struggling with a growing skills gap and/or need to upskill workers as digital transformation continues.

Content created by SMEs will aid in the development of employees and help meet compliance requirements. So, the LMS that is chosen should never inhibit them from doing their job.

During the selection process, be sure to ask questions that address the bigger picture, not just tactical.

  • How can the LMS improve productivity?
  • Does the vendor provide consulting and analysis to better solve training needs?
  • How will the LMS contribute to the overall growth of the business?
  • Has the CFO and CIO weighed in on the proposed technology solutions?
  • How can the LMS improve operational efficiency?

Not every LMS vendor provides end-to-end training solutions which can be a major bonus that can save a lot of time and money in the long run. This is because the vendor analyzes the current situation, takes the time to understand the business goals and objectives, designs and executes on the plan – from content creation to technology solutions. 

Getting content quickly into an LMS is just one of the many processes that must be dialed in for maximum effectiveness. And, when the right LMS is chosen for training needs, businesses will experience time and cost savings – leaving more time to focus on growth and innovation.


 
 
 
 
 
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